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Ordering Information

In the words of publisher Lars Muller, “(our) books are more than books. They are objects and need to be present in reality. You have to smell them, touch them and feel their weight in your hand. So go to a bookseller near you and do just that, it’s worth it.”

We sell to good bookshops and other retailers around Australia (see Retailers that stock our books). Buying locally helps keep our local book-selling culture alive, and keeps local artists, writers, students and book lovers employed, instead of lining the pockets of overseas-based multinationals. It also contributes to general tax revenue via GST. If you do not have a good bookshop in your area, or they can't help you with all our books, you can buy directly from our webshop.

Pricing Policy

While every effort is made to ensure that prices listed on the Books at Manic website are correct, prices are subject to change. Books at Manic will contact you if prices have changed prior to processing payment.
Prices are based on current exchange rates and include all costs of importation - freight, customs clearance, GST etc.

Availability

We update availability status on our database weekly. We cannot keep all titles constantly in stock; if a title is listed as available it is either in stock or about to come back into stock within 14 days. Not yet published and out of print titles are not currently available. Please note that we sometimes receive books ahead of the actual publisher of the book in the US or Europe due to our proximity to printers in Asia. Titles can and do sometimes become temporarily unavailable while reprinting, or they may go out of print without prior notice from the publisher. If an item in your order is affected then we will contact you with time frames and you will have the opportunity to wait or cancel the order. Payment will not be deducted until the book is ready to be dispatched.

Shipping Costs, Delivery Methods and Times

Australian Orders

All Australian orders are free of postage. We use Australia Post Express Post for most orders. Orders usually ship within 1-5 business days if books are in stock and should be delivered either overnight if you are in the Express Post overnight network (major capital cities), or within a day or two if not.

International Orders

GST will not be charged on overseas orders.

We use Australia Post International Registered airmail for overseas orders. International airmail usually takes between 3 and 14 days.
New Zealand : first book $20, subsequent books $7.50

Other countries: first book $30, subsequent books $15.

You will be notified by email when your order is being dispatched.

Payment

Payment can be made through PayPal, either through your PayPal account or via credit card. Your PayPal account or credit card will be charged at the time that we dispatch your order. You will only be charged for the titles in stock and being sent. If we cannot supply your books within 1-5 days of receiving your order we will notify you by email of the date we expect to fill it. Upon receiving this notification you will be asked to confirm or cancel your order.

You may also pay us by EFT (bank transfer) or cheque; please contact us for details. Funds will need to have been received and cleared through our account before we can send your order.

Order Cancelation

Books at Manic reserves the right to cancel orders that we believe to be fraudulent.

If you wish to cancel an order you may do so only if your order has not yet been sent and payment has not been processed.

Returns

Please choose carefully, as we do not give refunds if you simply change your mind or make a wrong decision.

We will authorise a return is if the book is damaged in transit or is misbound. You must notify us within 7 days of receiving the item/s for the return to be authorised and proof of purchase must accompany any return we approve. We will credit you once we have received your return.

Privacy

Books at Manic keeps all personal information submitted in the strictest confidence. The information is kept on a secure server and is only used to process orders from Books at Manic. The information will only be released to third parties involved in fulfilling your order, as necessary. We will not rent or sell your personal information to any third party outside of Books at Manic, or send you unsolicited promotional materials without your permission.
Third-party service providers: Books at Manic uses Australia Post,  Fastway Express and Startrack Express to deliver orders. We may provide these companies with your email address ONLY to provide customers up to date delivery tracking of dispatched orders.